Privacy Policy

This Privacy Policy describes how Rang Mithila by Sangita ("we", "us", "our") collects, uses and protects the personal information you share with us when you visit this website or reach out to us to enquire about or order a product.

Information we collect

When you contact us — for example through WhatsApp or email — we may collect your name, phone number, email address, delivery address, and any details you share about the order you're enquiring about. We may also collect basic technical information such as your browser type and general location when you browse the site, for analytics purposes.

How we use your information

We use the information you share with us to respond to your enquiries, process and fulfil your order, arrange delivery, and communicate with you about your purchase. We do not sell or rent your personal information to third parties.

Sharing your information

We may share limited information with trusted third parties strictly to fulfil your order — for example, courier and delivery partners, and payment processors if and when we accept online payments. These parties are only given the information necessary to complete their part of the transaction.

Cookies

This website may use basic cookies or similar technology to understand how visitors use the site and to improve your browsing experience. You can disable cookies through your browser settings; the site will still function, though some features may be less convenient.

Data retention

We retain your information for as long as needed to fulfil your order and to meet our legal and accounting obligations. If you'd like us to delete your personal information, you can request this at any time by contacting us on WhatsApp or by email.

Your rights

You have the right to ask us what personal information we hold about you, to correct any inaccurate information, and to request that we delete it, subject to any legal requirements that may require us to retain certain records.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us on WhatsApp or at the email address listed on our Contact Us page.